DOCS / ARTICLE

Intake request model

Capture enough context to make a request actionable without turning intake into a long form.

DOCUMENTATION / MAINTAINED CONTENT

Structured for scanning, ownership, and future revision.

REFERENCE CONTENT · DEMO SYSTEM

Purpose

Require the asset or area, issue statement, source, urgency, and contact context. Add conditional fields only when they change the next decision.

Implementation note

Use plain language and examples for every field that affects priority. Avoid labels that imply automated diagnosis.

DOCS FEEDBACK

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